Cancelation Policy

• All bookings are subject to a 24 hour cancelation policy.
• If a cancellation is made within 24 hours of your session date and time you'll be charged 50% of the booking cost.
• If your therapist cancels your session within 24 hours of your session time and date, you'll earn 1 free session additional to your missed session

1-1 Personal training Policy - Cancelation policy

• All bookings are subject to a 24 hour cancelation policy.
• If a cancelation is made 24 hours+ prior to your session date and time, your session will be saved and rebooked for another date within that month.
• If a cancellation is made within 24 hours of your session date and time,  your session will be void.
• If your trainer cancels your session within 24 hours of your session time and date, you will earn an extra free session additional to the session missed.
• If your trainer is more than 15 minutes late to your session. You reserve the right to cancel, your session will also be saved. If you decide to continue with your session at that present time, the full duration of your session will commence.
• If you are late to your session, only the remainder of your session time will be used for your workout.
• If you are on holiday for 7 days or more. Your subscription payment date will be moved forward for however many extra days you are away after the 7th day
• Member cancellation policy - You are welcome to cancel your membership at anytime, however we do not provide refunds due to each slot been allocated on a monthly basis. It is suggested that you utilise all of your sessions during your cancellation month 

Small group personal training policy

• Cancellation can be made anytime during your subscription 
• Sessions cannot be rolled over onto a following week or month
• If you are on holiday for 7 days or more. Your subscription payment date will be moved forward for however many extra days you are away after the 7th day
• Member cancellation policy - You are welcome to cancel your membership at anytime, however we do not provide refunds due to each slot been allocated on a monthly basis. It is suggested that you utilise all of your sessions during your cancellation month