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Cancelation Policy

 
Sports massage therapy - 24 hour cancelation policy
  • All bookings are subject to a 24 hour cancelation policy.
  • If a cancellation is made within 24 hours of your session date and time you'll be charged 50% of the booking cost.
  • If your therapist cancels your session within 24 hours of your session time and date, you'll earn 1 free session additional to your missed session

 

1-1 Personal training Policy - 24 hour cancelation policy

  • All bookings are subject to a 24 hour cancelation policy.
  • If a cancelation is made 24 hours+ prior to your session date and time, your session will be saved and rebooked for another date within that month.
  • If a cancellation is made within 24 hours of your session date and time,  your session will be void.
  • If your trainer cancels your session within 24 hours of your session time and date, you will earn an extra free session additional to the session missed.

Small group personal training policy

  • Cancellation can be made anytime during your subscription 
  • Sessions cannot be rolled over onto a following month